Terms & Conditions

Last Updated: 17 August 2026

Welcome to Sofierth.

This website and online store are operated by Sushaaryaam Global Ventures India Private Limited. By accessing sofierth.com or placing an order through the website, you agree to these Terms & Conditions.

Products

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate.

Minor differences in appearance, packaging or presentation may occur where they do not materially change the product.

Product availability is subject to stock.

Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices, offers and discounts may change from time to time.

The price applicable to your purchase will be the price displayed and accepted at checkout, together with any applicable shipping charges, taxes or other charges shown before you complete the order.

Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to cancel or decline an order in circumstances including:

• Product unavailability

• Incorrect pricing caused by an obvious technical or listing error

• Payment failure

• Suspected fraudulent activity

• Inability to service the delivery location

• Other circumstances that reasonably prevent fulfilment

If we cancel an order after receiving payment, the applicable amount will be refunded.

Payments

Payments may be processed through authorized third-party payment service providers, including Razorpay.

Available payment methods will be displayed during checkout.

Sofierth does not normally store complete card, UPI PIN or banking credentials.

Shipping and Delivery

We deliver orders using third-party courier, logistics and local delivery partners.

Delivery estimates shown on the website or communicated after purchase are estimates and may vary due to location, courier operations, weather, public holidays, regulatory restrictions or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and contact number.

Where delivery cannot be completed because of incorrect information supplied by the customer or repeated unsuccessful delivery attempts, additional charges may apply for re-dispatch.

Shipping Charges

Shipping charges, where applicable, will be displayed during checkout or communicated before the order is confirmed.

Promotional free-shipping offers may be subject to minimum order values, eligible locations or other conditions.

Returns, Replacements and Refunds

Returns, replacements, cancellations and refunds are governed by our Refund, Return & Replacement Policy, available separately on this website.

Product Use

Customers should use products for their intended purpose and follow any instructions or warnings provided on the packaging.

Intellectual Property

The Sofierth name, branding, logos, product presentation, website content, graphics and other intellectual property belonging to us may not be copied, reproduced or commercially used without appropriate permission.

Third-party trademarks appearing on the website remain the property of their respective owners.

Website Availability

We aim to maintain reliable website access but do not guarantee that the website will always be uninterrupted or error-free.

We may modify, maintain or temporarily suspend portions of the website where reasonably necessary.

Promotions and Discounts

Promotional codes, discounts and special offers may have separate eligibility requirements, validity periods and conditions.

Unless specifically stated otherwise, promotions cannot be exchanged for cash.

Limitation of Liability

To the extent permitted by applicable law, our liability will be limited to losses that are reasonably foreseeable and directly related to the relevant transaction.

Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot legally be excluded under applicable Indian consumer law.

Privacy

Personal information collected through the website is handled according to our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of India.

Any dispute will be subject to applicable consumer protection laws and other applicable legal remedies and jurisdiction requirements.

Grievances and Customer Support

For questions, complaints or assistance regarding an order, please contact:

Sushaaryaam Global Ventures India Private Limited
Brand: Sofierth
Kokapet, Hyderabad, Telangana – 500075, India

Email: orders@sofierth.com
WhatsApp/Customer Support: +91 92046 76824

Please include your order number when contacting us regarding an existing purchase.

Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version published on this website will apply to subsequent use and purchases.